Delivery / Logistics Policy

Product delivery

• Delivery is arranged individually with our seller on WhatsApp or by phone after you confirm your order.
• Delivery fees, timelines, and pickup options depend on your location and order size, so confirm these before paying.
• Bulk and reseller orders may use different dispatch arrangements; these are agreed per order.
• Inspect your products on receipt. If anything arrives damaged or incorrect, contact us promptly with photos.

Service visits

• Inspection and treatment visits are scheduled after your quote is confirmed.
• A transport/logistics fee may be required before a technician is dispatched for an inspection or service visit.
• If a visit must be rescheduled, please inform us as early as possible so the technician’s time isn’t wasted.

Confirm before you pay

Always confirm availability, total cost (including any delivery or transport fee), and the expected timeline in your chat thread before making any payment. See also our Refund / Return Policy.